Shipping Policy
Shipping Policy – Cheap Games NG
Effective Date: 27-07-2025
Last Updated: 27-07-2025
Thank you for shopping with Cheap Games NG.
This Shipping Policy explains how we handle processing, shipping, delivery, and risk of loss for orders placed with us.
1. Processing Time
All orders are processed immediately after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
If we are experiencing a high volume of orders or delays due to external factors (e.g., supply chain issues), we will notify you as soon as possible.
2. Shipping Methods and Delivery
We offer standard and express delivery options through trusted third‑party couriers.
Delivery times depend on your location and the courier’s schedule. Estimated timelines will be provided at checkout.
Local Delivery within Lagos:
• Orders received before 6:00 PM are scheduled for same‑day delivery, typically within 2 hours or more, depending on your location and courier availability.
• If your order is received after 6:00 PM or cannot be delivered the same day due to distance, traffic, or operational limits, it will automatically roll over as a priority delivery on the next business day.
Nationwide Delivery across Nigeria:
· Delivery timelines vary by state and courier but typically range from 1–3 business days after dispatch.
· Same‑Day Delivery Outside Lagos: In some supported states outside Lagos, same‑day delivery is possible if your order is placed before 3:00 PM, subject to courier service availability to your area.
· Actual delivery times are subject to courier operations, weather conditions, and other factors beyond our control.
3. Shipping Costs
Shipping fees are initially calculated at checkout based on the delivery address and order size.
However, for certain large or high‑value items (such as gaming consoles, bulky accessories, or special editions), actual courier charges may be higher than the amount displayed at checkout.
Final shipping costs depend on the delivery company’s rates at the time of dispatch, which can vary due to item size, weight, packaging requirements, or content restrictions.
In such cases, we will contact you before dispatch to confirm any additional shipping fees. Your order will only be shipped once you have approved and paid any additional charges.
Occasionally, we may offer free shipping promotions which will be clearly stated on our website or marketing materials.
4. Order Tracking
Once your order ships, we will send you a confirmation with tracking information or delivery info. (via email, SMS, or WhatsApp).
You can use the delivery info. to monitor your delivery status directly with the courier.
5. Address Accuracy
It is your responsibility to provide accurate and complete delivery details.
Cheap Games NG is not liable for delays, losses, or additional charges caused by incorrect or incomplete addresses provided by the customer.
6. Risk of Loss
Title and risk of loss pass to you once your order is handed over to the courier or marked as picked up in store.
Once a courier confirms delivery to the address you provided, Cheap Games NG is not responsible for lost, stolen, or misplaced packages.
For additional security, we recommend choosing insured shipping options if available.
7. Third‑Party Couriers
All deliveries are handled by independent third‑party courier services.
Cheap Games NG is not responsible for delays, damages, or losses caused by these couriers after your order leaves our premises.
Any claims for courier‑related issues should be directed to the courier Company using your tracking number or delivery info.
8. International Shipping
Currently, Cheap Games NG ships within Nigeria only.
(If you plan to ship internationally in the future, additional terms can be added.)
9. Out‑of‑Stock or Pre‑Order Items
If your order includes pre‑order items or products that are out of stock, we will notify you with updated shipping timelines.
Pre‑order delivery dates are estimates and may change based on supplier schedules.
By placing an order with Cheap Games NG, you confirm that you have read, understood, and agree to this Shipping Policy.