Yes! Once your order is placed, our team will contact you to confirm your order details and delivery timeline. We will also share tracking information where applicable, so you can stay updated on your order progress.

Yes. Customers can pick up their order directly from our store. You may come in person, send someone on your behalf, or arrange a courier to collect it for you. Please contact our team after placing your order so we can confirm pickup details.

The easiest way is to chat with us on WhatsApp. We respond quickly to all messages. You can also email (info@cheapgamesng.com) us or call (+2348108937931) during business hours (9am - 6:30pm). We're here to help!

Yes. We deliver nationwide across Nigeria. Delivery costs and timelines vary depending on your location and the size of the item ordered. Delivery fees are usually shown at checkout, but larger items such as consoles may attract a different delivery fee compared to smaller items like game discs. You can also chat with our team before placing your order to confirm delivery availability, estimated timeline, and the correct delivery fee for your area.

Delivery timelines depend on your location. For Lagos deliveries, orders are typically delivered within a few hours after confirmation. For locations outside Lagos, delivery may take a few hours to 3 days or less, depending on your area and the delivery option available. Where applicable, we may also share tracking updates via WhatsApp so you can follow your order progress.

We use reliable courier partners for all deliveries. You may receive your tracking number and can monitor your order status. Delivery is to your specified address.

Contact us immediately on WhatsApp if you notice an error. We can update delivery details before your order ships. After shipment, contact our support team to arrange redirection.

Orders are processed immediately after payment is confirmed. After confirmation, our team will contact you to confirm your order details and expected delivery date. To help us process your order faster, please ensure your order number is included in the payment reference when making payment.

We accept bank transfers only. Payment details are provided at checkout. All transactions are secure and encrypted.

Absolutely! Chat with us on WhatsApp or call (+2348108937931) before placing your order. We are happy to answer questions about products, pricing, delivery, or anything else you need to know.

After your payment is confirmed, our team will contact you to confirm your order details. Your order will then be prepared for delivery. Depending on your location and delivery option, you may also receive WhatsApp updates with tracking details so you can follow your order progress.

We offer selected gift cards for popular gaming platforms, including Nintendo, PlayStation, Steam, and Xbox. Availability may vary, so please confirm the platform, value, and region before placing your order.

Please select the gift card that matches the platform you use, the value you want, and the correct region or country of your account. Before placing your order, kindly confirm all relevant details carefully. If you are unsure about the right gift card to buy, please chat with our team before making payment so we can guide you.

All our gift cards are delivered as digital codes. Once your payment is confirmed, the gift card code will be sent to you digitally and cannot be reversed, exchanged, or refunded.

Gift cards are delivered instantly once your payment is confirmed. To avoid delays, please include your order number in your payment reference and share your payment receipt using the same phone number used to place the order. Your gift card code will be sent to that same WhatsApp number after confirmation. Please note that once a gift card code has been delivered, it cannot be reversed, exchanged, or refunded.

Yes. Please make sure you select the correct platform, country/region and option before payment to avoid ordering the wrong gift card. Please note that once a gift card code has been delivered, it cannot be reversed, exchanged, or refunded.